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How will my order arrive?

Your fresh items are made to order daily by our expert butchery team, so if your order is placed before midnight, it will be dispatched the following day, arriving with you a day later.

For example, an order place before midnight on Monday will be prepared on Tuesday, and then delivered by courier on Wednesday. This means the cut-off point for a Saturday delivery is midnight on Thursday. Orders placed between midnight Thursday and midnight Sunday will be prepared fresh by our butchery team on Monday, and delivered to you on Tuesday.

Deliveries are made on the APC Next Day Delivery service which operates 8am-8pm. When your order has been dispatched, on the day of delivery you will receive an email with an estimated delivery time.

Your delivery will be sent in a cardboard box which is made from recycled cardboard and is biodegradable. The box is packed with special insulating material to ensure your products are kept fresh and cool for 48 hours. In order to maintain a cool temperature inside the box, we include ice packs. These are completely food safe and can also be refrozen and used again if you wish.

Most of our products are packed in either sealed trays or vacuum packed – these packing methods help to preserve the quality of our meat and also give you the best shelf life. All this packaging is suitable for freezing. All our products have a label on the outside which provides the Use By date, ingredients and any allergens. Full details of all the ingredients and allergens are also available online on the specific product’s page.

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