• Please contact us within two months of placing your order if you have not received your adoption pack in the post. 
  • We will not be posting these out immediately due to the current guidance from the government on essential journeys only as we do not wish to put undue pressure on our postal services.
  • We cannot be held liable for any delivery delays following dispatch. 
  • Please note, we can only send out adoption packs to addresses within the UK.
  • We cannot guarantee your adopted animal will be visible on the day you visit. 
  • All adopted animals remain the property of our farm which reserve the right to move them to other establishments as may be necessary.
  • Adoptions are valid for one year from date of purchase.